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- Koto Tea ships from Kyoto, Japan to most countries worldwide via DHL Express or FedEx courier service. Both offer similar speed and service.
- We offer a simple and fair flat rate for shipping (based on the region). Please enter your address in the checkout to determine shipping rates and availability to your location.
- Koto Tea subsidises shipping costs on all orders to offer our customers a flat rate. We will select the shipping method for each order (DHL Express or FedEx) based on destination, package size, contents, suitability, costs etc.
- Unfortunately we cannot currently ship to Russia, Ukraine or China.
- Koto Tea does NOT collect any local duties, taxes or fees on international orders.
- For countries that apply sales taxes and/or customs duties (esp. European countries), if applicable, those charges will be payable to local authorities before delivery.